Last updated: January 2025

🔄 Return Process

1. Contact Us: Email info@tinkerdex.com or call (770) 405-9593 with your order number
2. Get Authorization: We'll send you a return authorization number
3. Ship It Back: Pack items securely and ship to our return address
4. Get Your Refund: Refunds processed within 5 business days of receipt

✨ What's Eligible for Return?

• Unopened, unused stickers in original packaging
• Defective or damaged items (we'll cover return shipping!)
• Wrong items received
• Orders within 30 days of delivery

❌ What Can't Be Returned?

• Custom or personalized orders (unless defective)
• Stickers removed from backing or used
• Items damaged due to misuse
• Orders older than 30 days
• Sale or clearance items marked as final sale

💰 Refund Details

Refunds are issued to the original payment method. Please allow:

• 5 business days for us to process your return
• 5-10 business days for the refund to appear on your statement
• Credit card refunds may take 1-2 billing cycles

📦 Return Shipping

• Customer Returns: You're responsible for return shipping costs (usually $3-5)
• Defective/Wrong Items: We'll email you a prepaid return label
• Exchanges: We'll ship your replacement for FREE once we receive your return

🔄 Exchanges

Want a different design? We're happy to exchange!

• Same process as returns
• Let us know which design you'd like instead
• We'll ship your new stickers FREE once we receive the return