Last updated: January 2025

At TinkerDex, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

📊 Information We Collect

We only collect information necessary to provide you with excellent service:

When You Make a Purchase:

• Personal Information: Name, email address, phone number
• Shipping Information: Delivery address
• Payment Information: Processed securely through Shopify Payments (we never see or store your credit card details)

When You Browse Our Site:

• Analytics Data: Pages visited, time on site, general location (city/state level)
• Device Information: Browser type, screen size (to optimize your experience)
• Cookies: To remember your cart and preferences

🎯 How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Send order confirmations and shipping updates
• Respond to your questions and provide customer support
• Send newsletters and promotional emails (only if you opt-in)
• Improve our website and product offerings
• Prevent fraud and enhance security

🚫 What We DON'T Do

🔐 How We Protect Your Data

• SSL Encryption: All data transmitted to/from our site is encrypted
• Secure Servers: Your information is stored on protected servers
• Limited Access: Only authorized personnel can access customer data
• Regular Security Updates: We continuously monitor and update our security measures
• PCI Compliance: Our payment processing meets industry security standards

🍪 Cookies & Tracking

We use cookies to enhance your shopping experience:

• Essential Cookies: Remember items in your cart
• Analytics Cookies: Help us understand how you use our site
• Preference Cookies: Remember your settings and preferences

You can disable cookies in your browser settings, but some site features may not work properly.

👥 Third-Party Services

We work with trusted partners to serve you better:

• Shopify: Powers our online store and processes payments
• USPS: Delivers your orders
• Google Analytics: Helps us understand site usage (anonymized data)
• Email Service: Sends order confirmations and newsletters

These partners have their own privacy policies and are committed to protecting your data.

✅ Your Rights

You have control over your personal information:

• Access: Request a copy of your personal data
• Correction: Update or correct your information
• Deletion: Request we delete your data (except order history for tax purposes)
• Opt-Out: Unsubscribe from marketing emails anytime
• Data Portability: Receive your data in a readable format

📧 Marketing Communications

• We only send marketing emails if you explicitly opt-in
• Every email includes an unsubscribe link
• Unsubscribing is instant and permanent
• You can still receive order-related emails after unsubscribing from marketing

🔄 Changes to This Policy

We may update this privacy policy from time to time. When we do:

• We'll update the "Last updated" date at the top
• For significant changes, we'll notify you by email
• Your continued use means you accept the updated policy